Frequently Asked Questions
Essential information regarding your Yohji Yamamoto shopping experience.
Are the products sold on THE SHOP authentic?
Yes, THE SHOP is the official online store for Yohji Yamamoto. All items are 100% authentic and shipped directly from our authorized distribution centers.
Which countries do you ship to and what are the costs?
We offer international shipping to over 100 countries via DHL. Shipping costs and estimated delivery times are calculated at checkout based on your specific location and order weight.
What is your return policy for designer apparel?
We accept returns within 14 days of delivery, provided the items are in their original condition with all tags and packaging intact. Please note that certain limited-edition items may be final sale.
How can I determine my size in Yohji Yamamoto collections?
Yohji Yamamoto garments often feature a unique, oversized silhouette. We provide a detailed 'Size Guide' on each product page with specific measurements in centimeters to help you find the perfect fit.
What payment methods do you accept?
We accept major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options depending on your shipping destination.
Will I have to pay import duties and taxes?
Orders may be subject to import duties and taxes once the shipment reaches your country. These charges are the responsibility of the recipient and are typically collected by the carrier at the time of delivery.